STORE POLICY
Refunds & Returns Policy:
All sales are final.
Due to the custom and creative nature of our products, we do not accept returns, exchanges,
or cancellations. Once an order is placed, it cannot be refunded or modified.
If you believe there is an error or issue with your product, please send an email to
blair@bcreative.com within 7 days of receiving your order so that we can address the issue.
When reaching out, please include your order number,
a description of the issue, and photos if applicable.
We appreciate your understanding and support of B creative!
Shipping Policy:
Thank you for shopping with B creative. Please review our shipping guidelines below.
Processing Time
All orders are handmade and customized. Processing times may vary based on
product type and order volume. We ensure that every order will be fulfilled and delivered
as promptly as possible while maintaining the quality and care of each item.
Shipping & Local Pickup
Items are available for shipping or local porch pickup in Flowood or Mendenhall, Mississippi.
Most orders that are shipped require a $5 shipping fee.
The exception is our camo pillow, which requires a $10 shipping fee due to its size.
You will receive an email notification
when your item has shipped or is available for pickup.
Shipping Methods
All orders are shipped through USPS. Once a package is shipped,
transit delays are the responsibility of the carrier.
Shipping Address
Please ensure your shipping information is accurate at the time of purchase.
B creative is not responsible for orders shipped to incorrect or incomplete addresses,
and we cannot reroute packages once shipped.
Lost or Damaged Packages
If your order arrives damaged, please send an email to blair@bcreative.com within 7 days of delivery
with photos and your order number so that we can review the issue.
If your package is lost in transit, we are happy to assist in filing a claim with USPS,
but B creative is not responsible for carrier errors.
Contact
For all other questions, please send an email to:
blair@bcreativebyblair.com